Terms & Conditions
Acceptance of Terms
By accessing and using Sarvaank ("the Service"), operated by Sarvaank, Jaipur, Rajasthan, India, you accept and agree to be bound by the terms and provision of this agreement. Sarvaank is a digital educational platform that provides online mock tests and practice assessments for competitive exam preparation. If you do not agree to abide by the above, please do not use this service.
User Accounts
Account Creation
- One account per user - multiple accounts are not permitted
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You must be at least 13 years old to create an account
Account Security
- You are responsible for all activities under your account
- Notify us immediately of any unauthorized use
- Keep your login credentials confidential
- Use strong, unique passwords
Payment Terms
Pricing and Currency
- All fees are displayed in Indian Rupees (INR)
- Prices are subject to change with 30 days notice
- No hidden charges or fees
- Taxes may apply as per local regulations
Payment Processing
- Secure payment processing via Paytm and other authorized payment gateways
- Payment is required before accessing paid content
- Failed payments may result in service suspension
- Refunds are only provided for verified technical issues on our platform. Please refer to our Refund Policy for details.
Content Usage Rights
Permitted Use
- Personal educational use only
- Access content through our platform only
- Use for legitimate study purposes
- Respect intellectual property rights
Prohibited Activities
- No commercial redistribution of content
- No sharing of login credentials
- No reverse engineering or copying
- No unauthorized access to our systems
- No violation of copyright laws
Service Availability
Uptime Guarantee
We strive for 99% uptime but cannot guarantee uninterrupted service.
Maintenance
Scheduled maintenance will be announced in advance when possible.
Force Majeure
We are not liable for service interruptions due to circumstances beyond our control.
User Conduct
Expected Behavior
- Respect other users and staff
- Use appropriate language and content
- Follow academic integrity principles
- Report inappropriate behavior
Prohibited Behavior
- Harassment, bullying, or intimidation
- Spam, phishing, or malicious activities
- Cheating or academic dishonesty
- Violation of laws or regulations
- Impersonation or false identity
Intellectual Property
Our Content
All content, including questions, explanations, and platform features, is owned by Sarvaank and protected by copyright laws. Unauthorized use is strictly prohibited.
User Content
You retain ownership of content you create, but grant us a license to use, display, and distribute it in connection with our services.
Third-Party Content
Some content may be licensed from third parties. Use of such content is subject to the respective license terms.
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our service, you consent to the collection and use of information as described in our Privacy Policy.
Limitation of Liability
Service Limitations
Our service is provided "as is" without warranties of any kind. We do not guarantee specific educational outcomes or test results.
Liability Limits
Our liability is limited to the amount you paid for the service. We are not liable for indirect, incidental, or consequential damages.
Termination
Account Termination
You may terminate your account at any time. We may suspend or terminate accounts that violate these terms or engage in prohibited activities.
Effect of Termination
Upon termination, your access to the service will cease, but certain provisions of these terms will survive termination.
Dispute Resolution
Any disputes arising from these terms or your use of our service will be resolved through:
- Good faith negotiations
- Mediation if negotiations fail
- Binding arbitration in accordance with Indian law
Governing Law
These terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan, India. If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Contact Information
Company: Sarvaank
Email: hello@sarvaank.com
Phone: +91 9461885219
Address: Jaipur, Rajasthan, India
Response Time: Within 48 hours for legal inquiries
Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes via email or platform notification. Continued use of the service after changes constitutes acceptance of the updated terms.
Last updated: 10/24/2026