Access & Delivery Policy
Digital Access
Immediate Access
Test access is granted immediately upon successful payment completion. You can start taking tests right away without any waiting period.
24/7 Availability
Once purchased, you can access your tests anytime, anywhere, 24 hours a day, 7 days a week through our online platform.
Device Compatibility
Access your tests on desktop computers, laptops, tablets, and mobile devices with modern web browsers.
Access Duration
Test access is valid for 1 year from the date of purchase, unless otherwise specified.
Technical Requirements
Browser Requirements
- Chrome 90+ (recommended)
- Firefox 88+
- Safari 14+
- Edge 90+
- JavaScript must be enabled
- Cookies must be enabled
Internet Connection
- Stable internet connection (minimum 1 Mbps recommended)
- Broadband connection preferred for optimal experience
- Mobile data usage may apply for mobile devices
Device Specifications
- Minimum 2GB RAM
- Screen resolution: 1024x768 or higher
- Audio capability for multimedia content (if applicable)
- Sufficient storage for temporary files
Access Management
Single User Access
Each purchase is for individual use only. Sharing login credentials or allowing others to access your account is prohibited.
Account Security
You are responsible for maintaining the security of your account. Report any unauthorized access immediately.
Access Suspension
We reserve the right to suspend access for violations of our terms of service or suspicious activity.
Content Delivery
Instant Delivery
All content is delivered instantly through our online platform. No physical shipping or download required.
Cloud-Based Access
Content is stored securely in the cloud and accessed through your web browser. No local installation required.
Real-Time Updates
Content updates and improvements are delivered automatically without requiring any action from you.
Service Availability
Uptime Commitment
We strive for 99% uptime. Planned maintenance will be announced in advance whenever possible.
Maintenance Windows
Scheduled maintenance typically occurs during low-usage hours (2 AM - 6 AM IST) to minimize disruption.
Emergency Outages
In case of unexpected outages, we will work to restore service as quickly as possible and provide updates via email and social media.
Support and Assistance
Technical Support
Our technical support team is available to help with access issues, browser compatibility problems, and platform navigation.
Response Time
We aim to respond to support requests within 24 hours during business days (Monday to Friday, 9 AM to 6 PM IST).
Self-Help Resources
Check our FAQ section and troubleshooting guides for common issues before contacting support.
Access Troubleshooting
Common Issues
- Clear browser cache and cookies
- Disable browser extensions temporarily
- Try a different browser or device
- Check internet connection stability
- Ensure JavaScript is enabled
Still Having Issues?
If you continue to experience access problems, contact our support team with:
- Description of the problem
- Browser and device information
- Screenshots of error messages
- Steps you've already tried
Contact Information
Company: Sarvaank
Technical Support: hello@sarvaank.com
Phone: +91 9461885219
Address: Jaipur, Rajasthan, India
Response Time: Within 24 hours for access-related issues
Business Hours: Monday to Friday, 9 AM to 6 PM IST
Policy Updates
We may update this access and delivery policy from time to time to reflect changes in our services or technical requirements. We will notify users of significant changes via email or platform notification.
Last updated: 10/24/2026